Privacy Policy

RADARCOM INC. Privacy Policy:

1. Your Consent

By providing your mobile phone number and expressly opting in (for example, by checking a box, replying “YES,” or other clear affirmative action), you consent to receive SMS/text messages from us at that number.

These messages may include:

• Transactional or service messages (e.g., confirmations, notifications, customer support)

• Marketing or promotional offers (only if you have expressly consented to receive them)

You can withdraw your consent at any time (see Section 7).

2. Information We Collect

When you opt in to receive SMS/text messages from us, we may collect:

• Your name

• Your mobile phone number

• Records of your consent (including time/date and method)

• Message content and delivery/interaction data (e.g., delivery status, responses)

3. How We Use Your Information

We use your personal information to:

• Send you the types of messages you have consented to receive

• Respond to your inquiries or requests

• Manage and improve our SMS/text communications and services

• Comply with legal and regulatory requirements

We will not send you marketing or promotional SMS/text messages without your express consent.

4. Data Sharing

• Customer data is not shared with third parties for promotional or marketing purposes.

• Mobile opt-in and consent are never shared with anyone for any purpose.

• Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

We may share other (non-mobile opt-in) information only with:

• Authorized service providers who help us send and manage SMS/text messages (e.g., SMS gateway providers). These providers are contractually obligated to protect your information and comply with CASL requirements.

• Law enforcement or regulatory authorities when required by law.

5. Data Security and Retention

We implement reasonable physical, administrative, and technical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

We retain your information only as long as necessary to fulfill the purposes for which it was collected, or as required by law.

6. Messaging Terms and Conditions

By providing your phone number and agreeing to receive texts, you consent to receive text messages from RADARCOM INC., from 647-872-6327, regarding account notifications, customer care, and higher education.

Consent is not a condition of purchase.

• Message frequency varies.

• Message and data rates may apply.

• You can reply STOP to unsubscribe at any time or HELP for assistance.

• You can also contact us at 647-872-6327 or Info@radarcom.ca.

• Mobile opt-in information is never shared with third parties.

7. Withdrawing Consent / Unsubscribing

You can withdraw your consent to receive SMS/text messages from us at any time.

To unsubscribe:

• Reply STOP to any of our SMS/text messages.

• Contact us using the details below.

We will process your unsubscribe request promptly, as required by CASL. You will no longer receive SMS/text messages of the type you opted out from, but may still receive transactional/service messages if required for an existing relationship (e.g., appointment confirmations).

8. Contact Information

As required under CASL, we clearly identify ourselves in our messages and provide contact information.

If you have questions about this policy, your consent, or your personal information, please contact us:

RADARCOM INC.

10 Four Seasons Place

Toronto, ON M9B 0A6

Canada

Phone: 647-872-6327

Email: Info@radarcom.ca

9. Changes to This Policy

We may update this SMS/Text Message Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website or by other appropriate means.